Support

Spec. Sheets

Spec sheets are available providing more detailed information about our products. Our team is also available to assist with additional queries to help ensure you have the right details to make an informed decision.

Assembly guides

Assembly guides are provided with all our products and are also available upon request to assist you in assembling our products with ease. Contact us to receive step-by-step instructions. For additional support, our team is ready to help.

A-Frames are supplied fully assembled and ready to use.

Crystal displays are supplied fully assembled and ready to use.

Our fabric frames are supplied in flat pack kits together with all the necessary hardware to assemble the frame. Follow our step-by-step guide for assembly and installation.

Artwork Submission Guidelines

Please follow the requirements below to ensure the best quality and compatibility for your artwork:

File Formats:
  • Accepted File Types: JPEG, PNG, PDF, SVG, EPS, AI.
  • Preferred File Format for Vectors: SVG, EPS or AI.
Resolution:
  • Minimum Resolution: 300 DPI (Dots Per Inch) for raster images.
  • File Size: Maximum of 10MB per file.
Dimensions:
  • Minimum Size: 1000 x 1000 pixels (for raster images).
  • Preferred Size: Match the final output size, maintaining the aspect ratio.
Colour Mode:
  • CMYK: Preferred for printing to ensure color accuracy.
  • RGB: Accepted, but may result in color shifts when printed.
Additional Requirements:
  • Bleed Area: Include a 5mm / 0.2″ bleed area on all sides for print designs.
  • Text & Fonts: Convert all text to outlines or include the fonts used.
  • Transparency: Avoid using transparent backgrounds unless necessary.
Special Instructions:
  • Design Placement: Ensure key elements are within the safe zone (away from edges).
  • No Watermarks: Please remove any watermarks or placeholder text from your design.

 

If you have any questions about the requirements or need assistance, please contact our support team.